Lifetime Jewelry and Watch Care Plan at Robert Irwin Jewelers
Jewelry & Watch Care Plan
Protect Your Jewelry and Enjoy Peace of Mind
Lifetime Jewelry Plan
Protects against kinks or knots, dents, chips, breaks, cracks, thinning ring bands, gouges and scratches.
Coverage Includes:
Inspection of channel and setting work
Tightening of stone
Refinishing polishing
Cracked or thinning shank
Retipping or replacement of worn and/or broken prongs
Broken earring post and loose earring backs
Broken clasps, bracelets or chains
Repair of cracked or chipped stones (including center stones*)
Rhodium re-plating
One ring re-sizing after initial sizing
Pearl re-stringing
Center stone coverages are only included with Lifetime Plan
5- Year Watch Plan
Protects against mechanical failure and covered refurbishment of watches.
Coverage Includes:
Crystal scratches or breaks
Mechanism failure
Case or bezel damage
Broken watch band
Broken stem or crown
Broken Clasps
Water damage to water resistabt watches
Watches shipping costs for repair
Free strap replacement (once per year)
Per item of plan regardless of brand or manufacturer
What is the length of covereage for this plan?
With the purchase of a Robert Irwin Jewelers Care Plan, your item is protected from the day of purchase to the end of the term indicated on the original sales receipt.
Who will do the work?
One of our authorized jewelers or jewelry repair centers.
What if my product can't be repaired?
If your product can't be repaired, we may replace or reimburse you in an amount equal to the purchase price of the covered product.
Do I have any out-of-pocket costs after the purchase of this plan?
No. There is are additional fees or deductibles.
How do I receive service?
To have services performed, please visit a Robert Irwin Jewelers location. Be sure to bring your original sales receipt and product. Or call a Montage Jewelry Care Customer Center at (888) 807-2249, or email claims@montagejewelrycare.com.
This is not a promotional piece and does not represent an agreement for coverage. Exclusions and limitations apply. Please refer to your Montage Jewelry Care Plan for specific coverage. Coverage is provided by Montage Inc., 4035 Park East Court, Ste 300, Grand Rapids, MI 49546.
