How long does the custom design process take?
The custom design process typically takes 4-6 weeks, depending on the complexity of the design. This includes time for initial consultations, revisions, and the final creation of your piece.
Can I bring in my own stones for a custom design?
Yes, you can bring in your own stones, and our jewelers will incorporate them into your custom design. We’ll ensure the stones are properly evaluated and securely set into your new piece.
Do you provide a sketch or model before creating the final piece?
Yes, we provide a computerized model or a sketch during the design process. This allows you to visualize the piece and request any changes before final approval.
Is there a warranty on custom-designed jewelry?
Yes, all custom-designed jewelry comes with a warranty that covers craftsmanship and materials. Specific terms will be discussed during the consultation.