Did you have a good experience with us?
I called to inquire about a bracelet I saw online. All of my questions promptly answered and the woman with whom I spoke to was very courteous, professional and helpful. I was so pleased she was able to process the order over the phone for me instead of having to place the order online myself. It was refreshing to be able to talk to a human for a change.
Cindy and Shelley were amazing every step of the way. I checked out almost every jewelry store in Memphis, and Robert Irwin was far superior in customer service when compared to any other store! Their prices are great and are directly in line with online stores such as James Allen and Blue Nile. I’ll be using Robert Irwin for all of my jewelry needs from now on. Thanks Cindy!
My experience here was amazing! I got to work with Cindy and Shelley, and both were extremely helpful, easy to talk to, and work with. You really get the family feeling from working with them! You can tell they are there to make sure you are happy. They make sure you get exactly what you want, and not to just get you to spend a lot of money there. They are very flexible and will work with you. I would highly reccomend coming here and talking to either of these two amazing ladies! It was great to work with them since they worked with my parents and grandparents. Robert Irwin is truly our family jeweler!
After finding the same ring online for cheaper, the team at Robert Irwin immediately contacted me and gave me a great discount. They were very responsive and helpful. Additionally, they had a quick turn around time in resizing the ring. Shelley is wonderful and very knowledgeable. I highly recommend Robert Irwin Jewelers.
Such a great experience, treated like they’ve known me forever. No stressful pressured salesman/woman, very down to earth very friendly and helpful and did I mention prices are incredible. They also offer a interest free financing deal. Definitely will be back for me jewelry! Thanks guys.
Robert with Robert Irwin is a fabulous sales associate. Robert found me the perfect gems at the perfect price. Robert was courteous, kind and very professional. I really appreciate their superb service. I will definitely be a repeat customer. Thank you Robert
Excellent staff, choices and service. Very pleased with Robert Irwin Jewelers.
Shop at Southaven store great experience love working with Sharon the mgr. She has created some signature pieces for me has always been great experience Sharon usually shines in my expectations and usually beats my expectations can't say enough about her if looking for jewelry in Southaven area stop and see her
The staff was very helpful and friendly!!! I will definitely be returning!! Thank you Doris for helping me pick out a fantastic birthday gift!!!
Great experience at all locations. The staff was real helpful.
Shelley was great! She really took her time with my wife making sure she was totally satisfied with our selection. And the price was very nice!!!!!!
Love this place wouldn't take my jewelry no where else. They treat me right every time. If you need jewelry or repairs please see Mr. Robert and his staff. Great customers service...
Excellent!! They made sure my grandson was happy and loved his bracelet! I definitely will be using them again!! Thank you so much for such excellent service.
Great experience!! Was greeted as soon as we walked in. Very personable!! We joked and had a great time. Also good product at good prices. Will be back in the future.
Dolores at the Perkins location was fantastic! She found my wife the ring she was looking for. In addition the staff was so helpful to my wife and I and went way beyond helping to accommodate us in finding her another wedding ring. We will definitely recommend you to all of our friends. Thanks again Dolores!
Couldn’t have asked for a better experience; I arrived at the Perkins store and was immediately greeted warmly by Destiny, who was both very friendly and professional as well as extremely helpful. I knew what I wanted to see (Jack Mason watches) and she took me right to the case and found the two in which I was most interested. The price and the service were so good I bought both! I wouldn’t hesitate to steer a family member or friend to Robert Irwin!
The ladies helped me this morning. I will come back again! Thank you.
We got my engagement ring from the Perkins location and it is breathtaking!! Jim the Jeweler did an amazing job. Everyone in the store is kind and goes above and beyond to make the experience perfect. Thank you so much!
Chris at the Bartlett store provided excellent service.
I went to the Bartlett location searching for a ruby and diamond ring to celebrate my 40th anniversary! I found exactly what I wanted at a great price. Everyone who works there is so friendly and professional!!!
Excellent customer service! Awesome staff. Very patient and flexible. Perkins Location.
Jan at Robert Irwin in Southaven was the nicest person. I’ve dealt with lots of jewelers this year and I almost didn’t want to deal with anymore, but I’m glad I did. Thanks guys! Friendly, courteous and kind. Wish i had started with you! Go see them!
came in the Perkins store to get a watch battery and they took care of me very fast. they also help me look at new Bulova watches. everyone was very nice.
I have shopped at a few jewelry stores in my day but nothing compares to the service, quality and more than competitive pricing that I’ve received at the Perkins store! I truly felt like family after leaving. Thank you again! David Wicker David Wicker
Janie at the Bartlett location was very sweet and helpful, We went to look at a specific ring that was in their sales ad but, of course ended up looking at three others. She was honest as to helping us decide which one fit me best and looked the best on my finger. And it was not the most expensive. This was our first experience shopping with them and we loved the "hometown feeling". Something you do not get at the chain stores. I would recommend them to anyone shopping for the most important piece of jewelry one will ever buy. I will be going back to buy my future husbands wedding ring. Thanks Janie...you have a customer for life.