Testimonials & Reviews

Did you have a good experience with us?

Judy S.


I called to inquire about a bracelet I saw online. All of my questions promptly answered and the woman with whom I spoke to was very courteous, professional and helpful. I was so pleased she was able to process the order over the phone for me instead of having to place the order online myself. It was refreshing to be able to talk to a human for a change.

Current Rating in Google: 4.9 of 5

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Alison Hawes

November 7, 2018

Cindy at Robert Irwin is absolutely amazing!! I came in last min looking for wedding band on a Thursday and was able to get it that Saturday for my wedding! Not only was she courteous and professional, she was genuinely delighted to help me get the ring of my dreams. On top of all of that, she cleaned my engagement ring free of charge. Me and my (now) husband consider Robert Irwin our “go to” place for jewelry!!

Ashley coleman

December 13, 2018

I went to at least 10 jewelry stores looking for a sapphire ring and earrings and found two beautiful pieces at Robert Irwin. Shelley was amazing to work with and the prices were very reasonable! Definitely recommend!

Alan Watts

December 12, 2018

Robert Irwin Jewelers was extremely helpful in finding my fiancé the perfect engagement ring. Everyone on their staff was extremely knowledgeable and patient. I would highly recommend working with Cindy.

David Gordon

October 22, 2018

Robert Irwin Jewelers is a fantastic business. Very creative, Honest, extremely communicative. Very professional. Competitive pricing. A truly excellent company to do business with. We are very satisfied. 2nd transaction with them, they do not disappoint. Great staff all around. Thank you Cindy and Howie!!!

Star Smith

December 6, 2018

I purchased a gift at the last minute. The staff was friendly and helpful and ensured I got the perfect gift. I will definitely be back!

Current Rating on Yelp: 5 of 5

Reviews brought to you by

Sarah B.


I was traveling for business and lost a diamond in my wedding band! The team quickly repaired my ring and got it back to me before I had to leave to go...READ MORE

Donna M.


Robert Irwin has been a long-time Memphis fixture with several locations. High-end to moderate-priced jewelry with easy payment plans. Always...READ MORE

Molly J.


In August of 2015, my now husband and I stopped at Robert Irwin one afternoon to look at wedding bands. We walked in and were helped immediately and Doris...READ MORE

Current Rating on Facebook: 5 of 5

Reviews brought to you by

Pastor Cedric Taylor

August 11, 2018

Excellent staff, choices and service. Very pleased with Robert Irwin Jewelers.

Mary Petech Maxwell

August 5, 2018

Howard Richards

June 10, 2018

Shop at Southaven store great experience love working with Sharon the mgr. She has created some signature pieces for me has always been great experience Sharon usually shines in my expectations and usually beats my expectations can't say enough about her if looking for jewelry in Southaven area stop and see her

Christin Ables Marbury

May 26, 2018

The staff was very helpful and friendly!!! I will definitely be returning!! Thank you Doris for helping me pick out a fantastic birthday gift!!!

John W. Owten Jr.

May 17, 2018

Zuri Woody

May 6, 2018

Great experience at all locations. The staff was real helpful.

Reginald Alexander

April 14, 2018

Shelley was great! She really took her time with my wife making sure she was totally satisfied with our selection. And the price was very nice!!!!!!

Pittman's CuPics

March 26, 2018

Love this place wouldn't take my jewelry no where else. They treat me right every time. If you need jewelry or repairs please see Mr. Robert and his staff. Great customers service...

Tammye Read Bowie

March 25, 2018

Excellent!! They made sure my grandson was happy and loved his bracelet! I definitely will be using them again!! Thank you so much for such excellent service.

Bill Hollahan

March 24, 2018

Great experience!! Was greeted as soon as we walked in. Very personable!! We joked and had a great time. Also good product at good prices. Will be back in the future.