Made To Order Meant To Last Guarantee

Designing your engagement ring at Robert Irwin Jewelers is different.  You pick the diamond, then you pick the mounting, and Robert Irwin Jewelers will take care of the rest. You get a brand new ring that no one else has ever tried on or worn before, making one of the most special purchases of your life... even more special. 

We don't stop there...We go even further because we know an engagement ring is one of the most important purchases of your life. You go shopping. It’s hard to differentiate from one store to another. You've seen similar styles and each store proclaims its great customer service, great selection, and low prices. All the while the anxiety builds and then out of sheer nervousness, panic, and fatigue... you buy! After the initial euphoria and relief, you feel from having finally made your engagement ring purchase the nervousness and panic return. You want her to love it! You want her to say yes! And you don’t want to overpay!


Rest assured if you designed your engagement ring at Robert Irwin Jewelers you would have nothing to worry about. If you are not 100% satisfied with your made to order ring, you can return it for a full refund within the first 365 days from the date of purchase. The diamond and the setting must be in the same condition that you originally purchased it and must have any accompanying documentation. Lost diamond certificates and purchase receipts will result in a $250 paperwork fee.

No special catches or exceptions…Just a 365-day Return policy on your made to order ring so that you can sleep easy knowing you just made the right decision.