30 Day Returns on all Online Orders

Free Returns on all online orders.

You have 30 days to return items purchased on our website. We even pay the shipping. All you need to do is email returns@rijewelers.com with your order number and phone number. We will then send you a shipping label. Upon receipt of your merchandise back our offices we will check in and inspect your item(s) to make sure that it is in new condition and has not been altered. Upon approval from our quality control team your method of payment will be credited within 72 hours.

For loose diamonds returns please see our 365 Day Return policy by clicking here.

Our policy for instore purchases is 7 days for a full refund and 30 days for exchanges.