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Call Us toll free at:
1-800-238-9228
Free Returns
On all orders over $59
Categories
Shipping
Free FedEx or USPS Priority (we decide) on orders $50.00 or more.
3-5 Business Days (Ships Within 1-2 Business Days)
FedEx Shipping Times (from our headquarters in Memphis TN)
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FedEx Ground (Ships Within 1-2 Business Days - 3-5 Days Total) Economical ground delivery to businesses |
3-5 business days |
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FedEx Home Delivery (Ships Within 1-2 Business Days - 3-5 Days Total) Economical ground delivery to residences |
3-5 business days |
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FedEx Express Saver (Ships Within 1-2 Business Days - 2-4 Days Total) 3 business days |
2-4 Business Days |
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FedEx 2 Day (Ships Within 1-2 Business Days - 2-3 Days Total) 2 business days |
2-3 Business Days |
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FedEx Standard Overnight (Ships Within 1 Business Day - 1-2 Days Total) Next-business-day afternoon |
1-2 Business Days |
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FedEx Priority Overnight (Ships Within 1 Business Day - 1-2 Days Total) Next-business-day morning |
1-2 Business Days |
Orders May Be Delayed for the Following Reasons:
Severe weather and acts of god can delay an order from us. This can include snow storms, tornados, twisters, severe rain warnings, severe cold or other unforeseen events which prevent us from making the delivery according to the guaranteed times. RIJewelers.com is not responsible for delivery under these type of circumstances.
- “Bill To” and “Ship to” addresses are not the same.
- Order is pending a credit approval and fraud verification.
- A product is currently out of stock.
- A ring which requires special sizing.An order which requires special customization.
- An order is shipped to a special location such as Alaska, Hawaii, Canada or APO/FPO.
Payment Policy
RIJewelers.com has a variety of payment options for your convenience. Your purchase can be paid for via PayPal, American Express, Discover, MasterCard & Visa. If you have any questions regarding your order, please feel free to contact us between 9:30 a.m. and 6:00 p.m. CST, Monday through Friday, or email support@rijewelers.com or call toll free at 1-800-238-9228.
Shipping Policy
RIJewelers.com is committed to protecting our customer’s personal and financial information and for this reason we take numerous precautions in verifying the security and privacy of all orders. Because of this most orders take a minimum of 1 to 2 business days before being approved for shipping.
Additionally, orders that require ring sizing may be delayed 1 – 2 days. Once your order leaves our center the method of shipping you selected during checkout will determine how quickly you receive your items. If you select FREE SHIPPING at checkout you will typically receive your item within 4 to 6 business days.
Some things that may disrupt or delay shipping are:
When your items leave our center you will receive an email with your tracking number. Should you have questions regarding shipping please email support@rijewelers.com or call 800-238-9228.
Return - Refund Policy
RIJewelers.com offers a 30-Day money back guarantee.
