Rest assured if you purchased a loose diamond at Robert Irwin Jewelers you have nothing to worry about. You have 1 Full Year to Return your diamond purchase to Robert Irwin Jewelers for a full refund.
If you are not 100% satisfied with your diamond purchase, you can return it for a full refund within the first 365 days from the date of purchase. The diamond must be in the same condition that you originally purchased it and must have any accompanying documentation. Lost diamond certificates and purchase receipts will result in a $250 paperwork fee.
No special catches or exceptions…Just a 365-day return policy so that you can sleep easy knowing you just made the right decision to purchase a loose diamond at Robert Irwin Jewelers.
Also Offered: $1 Diamond Trade Up (Center Diamond Only)
You've been married for a few years, you’ve got a nice house with a white picket fence, 2.5 kids, a dog named fito. You have everything that you’ve ever wanted. You’re living the American dream. Everything is good, but you want a bigger center diamond. NO PROBLEM.
Bring it back to Robert Irwin Jewelers and take advantage of the $1 diamond trade up. This means you can upgrade your original diamond to a new larger diamond and you only pay the difference, even if it’s as little as dollar.
No catches, no strings attached just an upgrade the way an upgrade should be. The diamond must be in the same condition that you originally purchased it and must have any accompanying documentation. Lost diamond certificates and purchase receipts will result in a $250 paperwork fee.
We are so confident in the artisans that manufacture our jewelry and the brands that we carry, that we guarantee all of our jewelry to be free from manufacture defects provided that your jewelry is being worn in the normal and usual fashion, and not being subjected to neglect or abuse. Robert Irwin Jewelers reserves the right to determine if an item is being subjected to unreasonable wear and whether an item maybe satisfactorily repaired or replaced.